Security & Privacy.

Will UC Invest ever ask for my password by email?

How do you protect my information?

What should I do if I suspect a scam?

Contact us immediately. Never respond to emails or calls asking for personal account information.

What if I lose my Member Number?

What happens if someone else discovers my password?

Where should I go to log in to UC Invest Online?

You should always log in to Investor Login via our website ucinvest.com.au.

Never click a link in an email which claims will take you to UC Invest Online.

What are my Questions & Answers?

Your Questions and Answers are used to identify you in the event that your UC Invest Online Member Number becomes locked or you forget your password.

If you have completed your Questions & Answers, you will be able to use our online password recovery function to reset your password or unlock your Member Number.

What if I forget my Questions & Answers?

If you forget your Questions and Answers you will not be able to use our online password recovery function.

To reset your password, you will need to contact us during business hours to perform a manual password reset.

How often should I change my password?

As a security measure we recommend that you change your password regularly, generally every three months.