Frequently Asked Questions by Congregations About UC Invest Online (UCIO).
Getting Started with UC Invest Online.
What is UC Invest Online? What can I do with it?
UC Invest Online is a facility to assist with the day to day management of your investments with us. Authorised signatories, who are registered for UC Invest Online are able to:
- View the details of the Congregation’s at call and fixed term investments
- View the current balances and transaction details
- Have the option of receiving online statements
- Have the option of transferring funds from at call investments to an external bank account
How do we register for UC Invest Online?
To register your existing accounts for UC Invest Online you will need to complete an Account Access / Change of Details Form. The completed form can be returned in person to our 212 Pirie Street, Adelaide office or mailed to us at GPO Box 2145, Adelaide SA 5001.
If you are opening a new account, you can request UC Invest Online access on the application form.
When do we get our UC Invest Online password?
Once we have successfully processed your application for access to UC Invest Online, we will mail you a Member Number and instructions for logging in the first time.
During this ‘First Time Log In’ process you will set your UC Invest Online password.
Do we need a mobile phone to use UC Invest Online?
What is an SMS Security Code?
When does an SMS Security Code expire?
SMS Security Codes have a relatively short life. Our security codes are only valid for 5 minutes before they expire.
If a code expires before you have used it, simply send a request for another security code.
What if our SMS Security Code is not accepted?
SMS Security Code could be rejected for a number of reasons, including expiry due to time delay.
If the code you enter is rejected, simply send a request for another security code.
UC Invest Online: Account Information.
How up-to-date is our account information?
What accounts can we view in UC Invest Online?
You can view both personal and organisation accounts with one Member Number.
For an account to be visible in UC Invest Online you must have registered to access the account by completing an Account Access / Change of Details Form.
Currently only at call and fixed term investments are available in UC Invest Online.
How can we view our transaction history?
There are four ways to view your transaction history information:
- Hover over Account Information in the main menu and click on Transaction History
- Click on your Investment Number in the home page My Investments / My Organisations summary table
- Use the blue Quick Links that are located at numerous points around the site
- Use the ‘site-map’ menu links at the bottom of each page
What are the oldest transactions that we can view?
How can we view our interest and account information?
There are three ways to view your interest and account information:
- Hover over Account Information in the main menu and click on Account Details
- Use the blue Quick Links that are located at numerous points around the site
- Use the ‘site-map’ menu links at the bottom of each page

Get in touch with our investor relations team.
Contact us today and Catherine or Lou will be happy to assist you with your query.
