UC Invest Online. (UCIO)

A secure portal where you can view balances, transactions, and statements. It’s your digital account hub.

To register your existing accounts for UC Invest Online you will need to complete an Account Access / Change of Details Form.

The completed form can be returned in person to our 212 Pirie Street, Adelaide office or mailed to us at GPO Box 2145, Adelaide SA 5001.

If you are opening a new account, you can request UC Invest Online access on the application form.

Once we have successfully processed your application for access to UC Invest Online, we will mail you a Member Number and instructions for logging in the first time.

During this ‘First Time Log In’ process you will set your UC Invest Online password.

Yes. A mobile number is required for SMS security codes to protect your account.

Codes confirm it’s you accessing your account. Each code is single-use and valid for a short time

SMS Security Codes have a relatively short life. Our security codes are only valid for 5 minutes before they expire.

If a code expires before you have used it, simply send a request for another security code.

SMS Security Code could be rejected for a number of reasons, including expiry due to time delay.

If the code you enter is rejected, simply send a request for another security code.

If security questions are set up, you can reset online. Otherwise, contact us for assistance.

Your account balances and transaction history will immediately reflect the most accurate information about your accounts and requested transactions.

You can view both personal and organisation accounts with one Member Number.

For an account to be visible in UC Invest Online you must have registered to access the account by completing an Account Access / Change of Details Form.

Currently only at call and fixed term investments are available in UC Invest Online.

There are four ways to view your transaction history information:

• Hover over Account Information in the main menu and click on Transaction History
• Click on your Investment Number in the home page My Investments / My Organisations summary table
• Use the blue Quick Links that are located at numerous points around the site
• Use the ‘site-map’ menu links at the bottom of each page

The oldest transactions that you will find in UC Invest Online are 2 years old.

There are three ways to view your interest and account information:

1. Hover over Account Information in the main menu and click on Account Details
2. Use the blue Quick Links that are located at numerous points around the site
3. Use the ‘site-map’ menu links at the bottom of each page